Aiwise Executive : Premium FBO & Ground Handling Services at Toulon-Hyères (TLN / LFTH)

The Definitive Guide for Business Aviation Operators & VIP Clients

When you operate in business aviation—private jets, charters, corporate travellers—every detail matters. From flight-planning and permitting to ground handling, crew logistics, catering, concierge and fuel services, the venue you choose must deliver excellence across the board. At Toulon-Hyères Airport (TLN / LFTH) on France’s Côte d’Azur, you’ll find a refined, yet technically capable platform, well suited for high-end travellers. This guide dives deeper than most, providing not just marketing copy but concrete technical data, operational workflow and strategic positioning to help you outrank competitors online and deliver an exceptional service offering in real life.

Why Toulon-Hyères Airport (TLN / LFTH) Is a Strategic Choice for Business Aviation

Technical & Infrastructure Highlights

• The airport is located at an elevation of approximately 7 metres above mean sea level (~23 ft).

• Runway 05/23: length 2,123 m × 45 m (≈6,965 ft × 148 ft) asphalt surface.

• Runway 13/31: length 1,902 m × 45 m (≈6,240 ft ×148 ft) asphalt surface.

• The airport operator is VINCI Airports (civil operation) in conjunction with military aviation presence (Naval Aviation base) on site.

• Technical support services for business aviation are listed: toilet & drinking water services, GPU (ground power unit), ASU (air start unit), fuel services via WFS (as of December 17 2021) at business aviation terminal.

• The site provides dedicated business aviation terminal hours (which can be extended by request). For example: from 07:00 UTC to 17:00 UTC (Oct 7-26) then 08:00-18:00 Monday-Thursday etc.

All of this means TLN / LFTH is technically capable of accommodating midsize through to larger business jets, with full ground service support and a dedicated business aviation infrastructure.

Operational & Productivity Advantages

• According to the airport’s “Business Aviation” offering, opting for business aviation at TLN saves an average of 2 working hours per trip, and generates an estimated €2,840 in productivity per trip.

• Business aviation enables flexible travel solutions, faster boarding (some claims: check-in only 15 minutes before departure) and tailored connectivity.

• The proximity of TLN to Hyères (~3 km) and Toulon (~19 km) offers convenience for luxury clients wanting access to the French Riviera or corporate hubs in southeastern France.

Competitive Positioning

• Compared to major hubs on the Côte d’Azur (e.g., Nice), TLN offers a less congested environment, selective VIP service, and quicker turnarounds—key differentiators for FBO/ground-handling offer.

• The runway lengths, ground handling infrastructure and business aviation terminal reflect a platform that is not purely regional, but capable of serious business aviation operations.

Why operators choose AirWise at Toulon-Hyères

Licensed ramp access & on-site control. AirWise supervisors are physically present on stand—from chocks-on to push—so nothing is lost in translation between operator, FBO, apron services, fuel vendor, and authorities.

Schedule protection built in. We pre-brief, pre-stage, and continuously re-validate your plan (slots, fuel, catering, CIQ, ground transport). Our CDM-minded workflow reduces taxi delays, avoids missed departure windows, and maintains brand-level service even during peak movements.

One point of accountability. You speak to one AirWise supervisor who orchestrates everything on-site; your OCC receives real-time updates without chasing multiple vendors.

Premium passenger & crew experience. Discreet airside routing, rapid formalities, and curated services (from Monaco-grade catering to last-minute ground transport) delivered with Riviera polish.

Regional coverage, single standard. Beyond TLN, AirWise maintains the same quality bar across Nice (LFMN), Cannes (LFMD), Marseille (LFML) and Toulon (LFTH)—with 24/7 availability and flexible commercial terms.

AirWise service architecture at TLN / LFTH

1) Flight Planning & Dispatch Integration

• Routing & performance: We compute runway-specific performance for 05/23 and 13/31, factoring temperature, wind, NOTAMs, MEL items, and obstacle environment to validate TOW/LW and margins.

• Alternates & fuel: Riviera alternates, short-stop scenarios, and fuel contingency built for coastal weather patterns and potential ATC constraints.

• Data flow: OFP, loadsheet, crew briefing pack, and last-minute updates delivered to cockpit and OCC at defined gates (–24h, –6h, –2h, –45min).

• GENDEC & CIQ: We manage GENDEC timing, CIQ pre-alert, and any special handling notes (VIPs, minors, pets, high-value cargo).

2) Slot & Parking Strategy (Airport/CDM Liaison)

• Slot protection: AirWise requests, monitors, and defends your slot; we realign ground-handling tasks to new CTOTs, avoiding cascade delays.

• Stand management: Parking allocation matched to aircraft size, towing needs, and planned ground time; pushback/engine-start windows coordinated early.

• Recovery playbooks: If an upstream delay threatens CTOT, we activate our Slot Recovery Protocol—fuel reprioritisation, accelerated services, targeted comms to ATC/CDM, and contingency routing.

3) Ground Handling & Turnarounds (AirWise-Supervised)

• On-stand supervision: One named AirWise ramp supervisor from arrival to departure.

• Services: GPU/ASU, potable water & lav, baggage, cabin and flight-deck cleaning, de-smell/refresh, catering load with galley checks, and secure waste offload.

• Timers & SLAs

  • Pax offload target: ≤ 5 min from chocks at stand-adjacent positions

  • Fuel truck on-wing: ≤ 20–30 min from request (pre-staged whenever possible)

  • Clean & restock: ≤ 35–45 min (aircraft size dependent)

  • Full quick-turn (fuel + catering + cleaning): ≈ 60–75 min for midsize; ≈ 90–120 min for large-cabin(SLA targets subject to aircraft type, day/time, traffic, and any airport constraints.)

4) Fuel Services (Jet-A / additised Jet-A)

• Pre-staged uplift aligned with ETD to minimise hot-soak and truck wait.

• Quality assurance: Density, temp, appearances, and doc controls verified by AirWise; uplift figures reconciled in the post-turn report.

• Contract & release: We manage release codes, into-plane documentation, and exceptions (tankering decisions, split uplifts).

5) Flight Permits

• Landing & overflight: AirWise secures and tracks approvals, aligning timings with slots and CIQ.

• Special ops: Ambulance, state, or sensitive flights handled under discrete workflows.

6) Flight Watch & Risk Mitigation

• Live monitoring: WX, NOTAMs, ATC flow measures, ramp status, and third-party dependencies tracked from –24h to off-blocks.

• Risk matrix: Crosswind/gust profiles for 05/23 vs 13/31, sea-breeze effects, potential military activity windows, and apron capacity fluctuations.

• Decision gates: Pre-agreed triggers for route change, fuel uplift variance, crew show-time, and passenger routing alternatives.

7) Security & Compliance

• Airside supervision by licensed, badged personnel with full ramp access.

• Chain-of-custody for catering, sealed trolleys, and special stowage.

• Data protection: VIP identity shielding and minimal-exposure passenger handling.

8) VIP Meet & Greet (Airside & Landside)

• Aircraft-door greeting with discreet routing to vehicle or lounge.

• CIQ escort and baggage control with zero queue exposure whenever permitted.

• Brand continuity: We operate under your brand tone—our team is briefed on passenger protocol, naming, and privacy preferences.

9) Crew Care & Logistics

• Transport: On-time crew rides aligned to shift & ETD; night/early-morning readiness.

• Rest & brief: Quiet spaces, printing, last-minute supplies, and fatigue-aware scheduling.

• AOG support: Rapid spares & technician routing, airside access orchestration, and temp storage.

10) Premium In-Flight Catering (Gold-Tier Partners)

• Menus: Riviera-inspired fine dining, wellness menus, allergen-labelled selections; plating and galley sequence cards provided.

• Quality gates: Temperature log until aircraft handover, visual QC before sealing, and cabin-ready packaging with crew reheating instructions.

• Specials: Last-minute VIP requests, caviar service, fine patisserie, and provenance-led wine pairings.

• avoid suspicious brokers who pretend being everywhere in the world

11) Concierge, Visa Assist & Accommodation

• Concierge: Discreet ground transfers, secure luggage handling, chauffeur or executive vans, yacht and villa liaison.

• Visa assist: Document checks and timetable planning for international pax.

• Hotels: Curated rest-profiles for crews and VIPs (noise, blackout, F&B hours, gym/spa, late kitchen).

12) Aircraft Transport & Positioning

• Positioning & ferry plan with stands, towing needs, and crew rest factored.

• Hangar coordination where available; long-stay parking strategy with anti-corrosion & cover care.

AirWise operational workflow (door-to-door)

T-24h

• Slot/stand verification; GENDEC & CIQ pre-alert; fuel release; catering order lock; crew transport and hotel re-confirm.

• Risk scan (WX/NOTAM/ATC); plan B alternates and timing buffers.

T-6h to T-2h

• OCC update with delta items (CTOT shift, ramp change).

• Fuel truck pre-stage, catering final checks, ground equipment positioning.

On-blocks (Arrival)

• AirWise supervisor marshals, chocks, and triggers parallel tasking: pax escort to CIQ/vehicle, crew brief, GPU, lav/water, baggage, catering load, cleaning start, fuel on-wing.

Turnaround window

• Critical path compression: fuel + cleaning + catering overlapped under AirWise control; timing board visible to crew and OCC.

Off-blocks (Departure)

• Loads verified, doors closed, start/push timed to slot; final ATC read-back monitored by AirWise for smooth taxi.

Post-flight

• AirWise Operations Report: timestamps, services delivered, photos (if requested), uplift figures, anomalies, corrective actions, and recommendations for the next visit.

• Single, transparent invoice; no hidden coordination charges.

KPIs & service standards (illustrative targets)

Area	Target	Notes
Supervisor on-stand	At chocks ± 0–2 min	Named AirWise agent for full movement
Fuel truck on-wing	≤ 20–30 min	Pre-staged whenever possible
Quick turn midsize	60–75 min	Fuel + clean + catering
Quick turn large-cabin	90–120 min	Type & scope dependent
OCC update cadence	–24h / –6h / –2h / –45min	Extra updates on any delta
Catering handover temp	Per item spec	Logged to aircraft handover
Post-flight report	≤ 12 h	With corrective actions if any

(KPIs may vary with season, traffic, and third-party constraints; AirWise will set movement-specific targets in the pre-brief.)

Scenario playbooks (how AirWise protects your day)

A) Late inbound, slot at risk

• Trigger Slot Recovery Protocol: notify ATC/CDM, compress ground tasks, pre-prime fuel & equipment, re-slot if needed; confirm revised show-time to passengers and chauffeur.

B) Last-minute catering change

• Activate Gold-Tier kitchen; issue revised allergen sheet; hand-carry to aircraft with supervisor-level QC and galley layout tweak.

C) Weather deterioration on departure

• Re-compute performance for crosswind or tailwind limits on 05/23 vs 13/31; evaluate alternate; re-fuel plan; communicate new OFP to crew and OCC.

D) AOG on stand

• Technician access fast-tracked; parts logistics; hotel and transport for pax/crew; secure cabin; keep stand or tow to long-stay per airport plan.

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What we need from you (to make it perfect)

• 48–24 h: Aircraft type, pax count & profiles, CIQ notes, catering brief, fuel plan, desired ETD/CTOT, ground transport preferences, special baggage/cargo.

• Day of ops: Final pax list, allergies, timing deltas, crew rest notes, and any brand protocol for passenger interaction.

• Post-ops: Feedback on timing, catering, and crew experience—so the next visit is even tighter.

  
  

One standard—across the Riviera

AirWise applies the same on-ramp discipline and concierge finesse across the network: Nice (LFMN), Cannes (LFMD), Toulon (LFTH), Marseille (LFML). You get a single relationship, a single playbook, and a single standard of excellence—24/7.

Make TLN / LFTH your quiet advantage

Toulon-Hyères gives you Riviera access without the congestion tax. With AirWise supervising every minute, you get short, predictable turns, discreet passenger flows, crew who actually rest, and OCCs who stop firefighting. That’s how reputations are made—and kept—in private aviation.

Let’s plan your next rotation at fbo.nce@airwiseexecutive.com